Travel is an exhilarating experience. It’s fun, exciting—it’s an adventure! It’s also an absolute bear to plan and organize, even for short domestic trips. Booking or planning travel can be so challenging that high-value travelers prioritize a smooth, user-friendly...
As technology has evolved, so too have the shopping habits of the modern customer. With an endless slew of reviews, images and video demonstrations constantly on hand, many of today’s consumers no longer casually graze on a diet of store window offerings and impulse...
With markets becoming more saturated, business often find themselves in competition with other companies as they vie for customer attention. Stiff competition indicates that businesses must tap into their customer experience strategies to truly stand out and continue...
